Customer Service Representative

Location: Freehold NJ

Compensation: OTE up to $1,100 plus commission- Weekly Pay

Experience: Customer sale-based / person-centered work experience preferred

While a background in customer service or sales is advantageous, our client places greater emphasis on attitude, passion, and personality. Previous experience in customer service or sales is not a strict requirement for this role, but since it is heavily customer-focused, a confident and comfortable demeanor when engaging with customers face-to-face is essential. The ideal candidates are willing to surpass expectations and are dedicated to providing outstanding service.

Required Candidate Traits:

• Confident and comfortable interacting with customers face to face.
• Outgoing and ambitious personality
• Motivated and dedicated to developing new skills

Main Duties:

• Greeting and assisting customers: Welcome customers and make them feel valued
• Handling customer inquiries: Respond to customer questions, concerns, and complaints in a friendly and professional manner.
• Providing product information: Have a comprehensive understanding of the products or services, including features, benefits, and pricing, to assist customers in making informed purchasing decisions.
• Processing transactions: Ring up sales, process payments, issue receipts
• Upselling and cross-selling: Suggest products or upgrades to customers to increase sales and enhance their shopping experience.
• Adhering to company policies: Follow company guidelines, policies, and procedures to ensure a consistent and positive customer experience.

Requirements:

• Able to commute to the job location in Freehold NJ
• Excellent communication skills, both verbal and written
• Basic IT skills
• Ability to work independently and as part of a team
• Capability to think outside the box and get creative
• A strong work ethic and desire to go above and beyond to meet all targets and objectives

The client is looking for individuals who embody their values and can handle all aspects of their acquisitions, including sales and marketing activities in both B2B and residential areas.

If you’ve read this far, you know what to do now, click the 'APPLY' button.

What happens next: A member of our team will be in contact with shortlisted candidates within the next 3-4 working days to arrange a suitable time to complete an interview.

All interviews are carried out online via Zoom at this time. Their office is based in Freehold NJ; if successful, you must commute to their office daily. This position cannot be done remotely.

This is an immediate start opening, so we will contact successful applicants within 3-4 working days, so keep an eye on your emails.